Account
      Back to home
      1. Help Center
      2. CloudNine Analyst
      3. Account

      CloudNine Analyst: How to Reset Your Password

      How to Reset Your Password

      When updating your password, keep in mind that all other complementary products will leverage that same password. 
       
      All CloudNine Analyst products use the same Password and Duo Two Factor Authentication process.
       
      In your Account Menu, you will see the option “Edit Profile” and click that link.

       

      To change your password you must have your previous password available to you, otherwise, you will need to log out and use the Reset Password link.
      1. Enter your current password
      2. Enter your new password
      3. Confirm your new password
      Password Reset - New Password
      You have a Password quality indicator and it needs to be “Good” to have an acceptable password. These variations include:
      1. Password must contain characters of at least 4 different types (lowercase, uppercase, digit or punctuation).
      2. Password must contain at least one digit.
      3. Password must be at least 8 characters in length.
      4. Password must contain at least 2 lowercase characters.
      5. Password must contain at least one punctuation (not whitespace or an alphanumeric) character.
      6. Password must contain at least 2 uppercase characters.
      Once your Password quality indicator shows a full green bar and says “Good”, you can save your changes, and your password will be updated.