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How do I fix the exception thrown: System.Data.SqlTypes.SqlNullValueException: Data is Null.
This method or property cannot be called on Null values. This error occurs when a Custodian is created in Turbo Import and no imports are performed/assigned to that Custodian.
Creating the Custodian creates an entry in the dbo.tblCustodians table in SQL where it shows a “Null” Value under the Description column.
When the Error above occurs:
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Suspend the case.
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Go to the case in SQL.
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Expand Tables.
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Right-click on dbo.tblCustodians.
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Select top 1000 rows.
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Delete the Custodian with the Null description.
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Then, go back to the case.
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Activate Case and the case should be able to move forward.
Published by: John Hartman