How do I correct "Could Not Identify Filetype" errors?

This issue arises when importing through the ED Loader engine, and/or when tiffing documents.

Below error displays:

The filetype management database has been corrupted in some manner.

To fix this in LAW version 6.18.148 and older, you will need to:

1. Unistall LAW.
2. Navigate to C:\Program Files (x86)
3. Locate and rename the LAW50 folder to LAW50.old

4. Reinstall LAW

To fix this in LAW version 7.0. and newer, you will need to:

1. open SQL Server Management Studio.
2. Expand the Database Folder.

3. Locate the LAW5_Management database, and delete it.

4. Run the Law Configuration Utility.
   
   
   
   Finally:

5. Relaunch LAW. Law should now be able to import documents and identify the correct File Types/ SourceApp.

Published by: Curtis Atkins