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      How do I correct "Could Not Identify Filetype" errors?

      This issue arises when importing through the ED Loader engine, and/or when tiffing documents.

      Below error displays:

      ED Loader Filetype Error_Image 1

      The filetype management database has been corrupted in some manner.

       

      To fix this in LAW version 6.18.148 and older, you will need to:

      1. Unistall LAW.
      2. Navigate to C:\Program Files (x86)
      3. Locate and rename the LAW50 folder to LAW50.old

      4. Reinstall LAW

       

      To fix this in LAW version 7.0. and newer, you will need to:

      1. open SQL Server Management Studio.
      2. Expand the Database Folder.

      3. Locate the LAW5_Management database, and delete it.

      4. Run the Law Configuration Utility.



        Finally:

      5. Relaunch LAW. Law should now be able to import documents and identify the correct File Types/ SourceApp.

       

       

       

       

       

       

      Published by: Curtis Atkins