Troubleshooting

Damaged/Corrupt PST Files

If corrupt or damaged PST files are loaded into Discovery Portal during a File System to Review work-flow, you will be notified upon navigating to the Mailstore tab under the Filtering stage. Depending on whether or not a usable version of SCANPST.EXE is installed, you may have the ability to attempt a repair on those PST files.

Check the box to Run SCANPST.EXE on these PSTs, and then click Yes to attempt a repair on the PST files listed.