- Help Center
- CloudNine Review
- Frequently Asked Questions and Issues
CloudNine Review Recommended Settings.
1. Your resolution may need to be increased so that you can view the entire CloudNine site. We recommend 1280 X 1024 or an equivalent depending on the type of monitor.
2. Your zoom in your internet browser needs to remain at 100% at all times in Cloudnine or it may cause issues.
3. If you have a popup blocker you should disable it or add *review.cloudnine.com to the allowed sites list so the popup blocker doesn't interfere.
4. CloudNine uses a temporary cache folder on every machine to store images and natives while the viewer has them open. It's important that the user on the machine has read/write access to this directory.
- Here is an example of the directory location on a windows 7 machine: "C:\Users\{username}\AppData\Local\Temp\ort\cache"
5. Recommended browsers include, IE 9 and 10, Safari, Mozilla Firefox, and Google Chrome.