1. Help Center
  2. CloudNine Review
  3. Frequently Asked Questions and Issues

CloudNine Review Recommended Settings.

1. Your resolution may need to be increased so that you can view the entire CloudNine site.  We recommend 1280 X 1024 or an equivalent depending on the type of monitor.

2. Your zoom in your internet browser needs to remain at 100% at all times in Cloudnine or it may cause issues.

3. If you have a popup blocker you should disable it or add *review.cloudnine.com to the allowed sites list so the popup blocker doesn't interfere.

4. CloudNine uses a temporary cache folder on every machine to store images and natives while the viewer has them open.  It's important that the user on the machine has read/write access to this directory.

- Here is an example of the directory location on a windows 7 machine: "C:\Users\{username}\AppData\Local\Temp\ort\cache"

5. Recommended browsers include, IE 9 and 10, Safari, Mozilla Firefox, and Google Chrome.